I received an unexpected gift last Thursday afternoon, but it wasn’t given to me. It was given to Hendricks Regional Health and its caregivers, an organization and group of colleagues I’m proud to be part of. I was honored and privileged to hear comments from patients and representatives from community organizations who were invited to be part of the closing session of the Magnet certification program.
Hendricks Regional Health first received Magnet designation in 2010. That means our health system was recognized for its quality patient care, nursing excellence and innovations in nursing practice, putting our hospital among the top 7% of hospitals worldwide that have achieved this designation. This year, Hendricks went through the process to be re-certified which, according to a member of the survey team, is no small feat because it raises the bar even higher for expectations and outcomes.
The gift I received was hearing all the positive comments made by those around the table. They talked about dedicated nurses, personal relationships established during a hospitalization, strong community involvement not only from the hospital’s financial support but also from its employees serving others. Time and time again words like “pillar,” “beacon,” “caring,” “family,” “personal,” “kindness,” “compassion,” “service,” were echoed by participants.
I felt proud to be part of an organization that people spoke so highly of. It was moving to hear people talk about the impact and influence Hendricks Regional Health and the individuals who make up our HRH family have in their lives and for our community. Equally moving was the response from the nurses in the room, who spoke about how privileged they feel to serve our patients and our community.
Yes, I felt the love for Hendricks Regional Health and from Hendricks Regional Health. And it is certainly a gift I’m proud to share!